Shipping policy

At Zapweare, we are dedicated to delivering your home furniture and decor safely and efficiently. Please review our shipping policy below to understand our processing times, delivery options, and order tracking procedures.

1. Order Processing Time

  • All orders are processed within 1 to 3 business days (excluding weekends and major holidays) after receiving your order confirmation email.

  • Once your order has been handed over to the shipping carrier, you will receive a tracking confirmation email with your shipping details.

2. Shipping Rates & Delivery Estimates

We offer reliable standard shipping across the United States. Shipping costs for your order will be calculated and displayed at checkout.

Shipping Method Estimated Delivery Time Cost
Standard Shipping 5 – 8 Business Days Calculated at Checkout

(Please note that delivery times are estimates and may vary due to carrier delays or peak seasonal demand).

3. Order Tracking

Once your package has shipped, we will send an email containing your tracking number.

  • You can track your shipment directly on our Track Your Order page or via the carrier’s tracking portal.

  • Please allow 24 to 48 hours for the tracking information to register and update online.

4. Incorrect Shipping Addresses & Undeliverable Packages

  • Please double-check your shipping address during checkout. Zapweare is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

  • If a package is returned to us due to an invalid address, additional reshipment fees may apply.

5. Damaged or Lost Packages

  • Damaged in Transit: If your order arrives damaged, please take photos or videos of the item and packaging, and contact us immediately at abirsa0066@gmail.com within 48 hours of delivery so we can process a claim and send a replacement.

  • Lost Packages: If your tracking state shows "Delivered" but you have not received your parcel, please check with neighbors or your local delivery carrier first. If it is still missing, reach out to our customer support team for assistance.

6. Contact Information

If you have any questions or concerns regarding your shipment, please reach out to our support team:

  • Store Name: Zapweare

  • Email: abirsa0066@gmail.com

  • Phone: +1 646-244-6370

  • Address: 5805 White Oak Ave # 17423, Encino, CA 91316, United States

  • Website: zapweare.shop